This is probably the question we get asked the most and we're happy to help update you!
There are several ways to check your order status so you know exactly where it is at any time.
Note: The information on display on your end is the same information displayed on our end, so what you see is the latest status on your order that we all have.
Here are some ways to check your order status:
- Order Confirmation Email
- In your order confirmation email, there is a TRACK YOUR ORDER button. Simply press that and you'll be taken to your order details page with the latest information on where your order is.
- In your order confirmation email, there is a TRACK YOUR ORDER button. Simply press that and you'll be taken to your order details page with the latest information on where your order is.
- Track your order with Arrive
- We've integrated Arrive to help you declutter your tracking inbox and consolidate all your tracking in place. Simply enter your phone number by clicking Track Your Order With Arrive in the order status page, download the app and go through the setup process to see all your packages in one place.
- We've integrated Arrive to help you declutter your tracking inbox and consolidate all your tracking in place. Simply enter your phone number by clicking Track Your Order With Arrive in the order status page, download the app and go through the setup process to see all your packages in one place.
- Opt-in to text message updates
- You can also opt-in to receive updates by text message. Simply click the Get Shipping Updates By Text, enter your phone number and hit submit. Easy as that!
Standard text messaging rates apply
- You can also opt-in to receive updates by text message. Simply click the Get Shipping Updates By Text, enter your phone number and hit submit. Easy as that!
- Log-In to your Nasty Pig account
- We always recommend our customers create accounts when buying from us because doing so will help make your life easier in the event that you can't find your order emails.
- To login to your account visit nastypig.com or click here to be taken to our login page.
- Once you're logged in, you'll be able to view your order history, see your order details as well as order status information.
- Reach out to us
- If you can't find your order confirmation email or don't have an account, we can help!
- Simply submit a request with your name and the email address you used to complete the purchase and we'll resend you your order confirmation email.
- Once you receive your order confirmation email, you can use it to opt-in to the auto-updates mentioned above.
For information on what your order status means, click here.