When you place an order, that order is assigned a unique order ID in our system that's specific to your order.
Your order number appears as Order #12345
Once you've placed your order you'll find your order number in several places including:
- Your order confirmation page. It will be displayed at the top of the page. Be sure to opt-in to order alerts for your latest order updates.
- In the subject line of your order confirmation email
- In the top right corner of all emails pertaining to your order
- In your account purchase history
Please retain this number for your reference and in the event that you need to request a return or request an exchange of any of your order items.
If you cannot locate your order number in any of the locations above, please message us with the email used to make your purchase and someone on our support team will be able to assist you.