When it comes to the information provided by our couriers, we can see only the same information that you can see.
Please follow the instruction below to reach a live person at the couriers we use and don't forget to have your order's tracking number on hand to speed-up the process.
To reach a live person in UPS customer service you need to dial a 1-800-742-5877 or 1-800-PICK-UPS phone number. When dialed, this number will connect you to an automated system that will try to help you with your choices.
To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. When prompted, Press 0 wait for the automated operator to start speaking, press 0 again, wait for the attendant to speak, and keep repeating this process until you are able to talk to a human.