Please follow the instruction below to reach a live person at the couriers we use and don't forget to have your order's tracking number on hand to speed of the process.
To reach a live person in UPS customer service you need to dial a 1-800-742-5877 or 1-800-PICK-UPS phone number. When dialed, this number will connect you to an automated system that will try to help you with your choices.
To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. When prompted, Press 0 wait for the automated operator to start speaking, press 0 again, wait for the attendant to speak, and keep repeating this process until the automated voice says "Is there anything else I can help you with?" Say "Speak to an Agent." She will confirm what you asked, reply with "Yes," and you will be added in queue to speak to a support agent.