What are your support team's business hours? April 14, 2020 11:54 Updated Our support team is here to help you Monday - Friday from 10am - 6pm EST. Our support team is offline Saturday & Sunday. Related articles Can I speak to someone? I messaged you on Facebook / Instagram but no one’s replied. Someone, please help me. I've emailed you but I haven’t heard back. What’s up? I've tried calling but no one is answering. I bought the wrong color! Can you change the color for me?