Which items are not eligible for a refund or exchange? April 15, 2020 01:50 Updated The following items are not eligible for refunds, exchanges or store credit: Underwear & Jockstraps Items purchased on sale or discounted Items purchased from retail partners (exchanges may be applicable on a case by case basis) Related articles I purchased something on sale/closeout. Can I return it or exchange it for something else? What is your underwear and jockstrap return or exchange policy? I'm trying to start my return / exchange process but your system is saying it can't find my order. What's wrong? My returned item arrived at your warehouse, when will I get my refund? My Nasty Pig product is broken, damaged or defective, what do I do?